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18 Nov 2020

10 tips to revolutionise your CX

The topic of Customer Experience (or CX) is dominating right now with people expecting great experiences from every interaction they have with a company. The importance of CX shouldn't be underestimated, especially when you consider that your customers will compare the experiences, they have with you against the ones they have with other suppliers with. Gold-Vision features all of the essential tools you need to deliver great customer experiences every time, and in this seminar Simon will share with you ten vital tips to help transform your CX!
  • Why data is key - integrate the whole journey
  • Know your customer - buying trends and key contacts
  • Track the journey - analytics to help
View all Virtual Event 2020 On Demand

Watch on-demand now!

We have a selection of our sessions from our 2023 event available to watch on-demand now. Re-immerse yourself in the exciting and engaging atmosphere of the B2B Marketing Expo and learn from the experts in B2B marketing.