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What are the event opening times?

Wednesday        27 November 2024   09:30 - 16:30
Thursday            28 November 2024   09:30 - 16:00

Where's the event taking place? 

The event is taking place at the ExCeL Exhibition Centre in London. You can find directions on our Travel & Hotel page

ExCeL Exhibition Centre
Sandstone Lane
London, E16 1XL


Will I receive my badge by post?

Most badges will be sent in the post. If you register not long before the event date you will receive an email with your badge collection reference.

Will I be able to print off my badge at the venue?

Yes, we have registration terminals for you to print off your badge at the venue. Please bring your badge code in your registration confirmation email to the event.

What if I’ve lost or forgotten my badge when I arrive?

Don't worry, simply go to the sign-posted registration area and reprint your badge.

Can I register when I arrive?

Yes, although we would recommend you do this online in advance to avoid waiting times. Online registration remains open throughout the event. Please ensure you arrive with plenty of time to access the hall before the event opens for visitors.

Visa Policy

How do I obtain a visa letter?

Unfortunately we cannot issue letters of invitation to visitors for visa purposes. Once you have registered for the event via the event website you will receive a confirmation email which should be sufficient for visa applications.

At The Event

Is there somewhere to leave coats and luggage?

Yes, there are two cloakrooms operated by ExCeL located on the boulevard where you can leave your belongings. 

One cloakroom is in the west end of the venue on level 0 by N4/S4 and one in the east end on level 0 and are open during event hours. 

There is a fee of £1 per item for coats and luggage - please be aware they cannot store cameras, laptop equipment or any other electronic devices.


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